🤝 How Can We Help You?
Lumina Support Center
Have questions, feedback, or need troubleshooting assistance? We typically respond within 24 hours.
Frequently Asked Questions
❓ Will my game progress be lost when I switch phones?
Our games store your data securely in local storage. If your Google Drive (Android) or iCloud (iOS) backup is enabled, your progress transfers automatically to your new device.
❓ Can I play games and use LuminaRead offline?
Yes! All Lumina Mind games and your LuminaRead offline book vault are fully functional without any internet connection.
❓ What file formats are supported in LuminaRead?
LuminaRead supports EPUB, PDF, TXT, and Markdown documents seamlessly.
❓ How do I report a bug or suggest a new game concept?
Fill out the form on this page or send an email directly to [email protected]. Our development team monitors incoming feedback 24/7.
Direct Email Support
Email: [email protected]
Send Us a Message
Our engineering team answers your inquiries directly.